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NATCO® North American Tribology Company

Your Trusted Partner in Performance and Cost Efficiency

Privacy Policy

Last Updated: February 28, 2026

1. Introduction

Natco Lubricant is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register on the website, make a purchase, subscribe to our newsletter, fill out a form, or otherwise contact us. This may include your name, email address, mailing address, phone number, and company information.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and services
  • Process transactions and send related information
  • Send you technical notices, updates, and administrative messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience on our website

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, provided that those parties agree to keep your information confidential.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information. You may also have the right to object to or restrict certain processing of your data. To exercise these rights, please contact us.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page.

Last updated: December 19, 2025

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